After removing the insulation film, please firstly put 2 earphones back into the charging case, and restore them to factory settings. Then the earphones will enter pairing mode!
Open the charging case.
Put the earphones back into the charging case. Close the charging case.
- Charge for the earphones: Put the earphones back into the charging case and close the charging case.
- Charge for the charging case: Connect the charger via the USB-C cable.
Keep 2 earphones in the charging case. Open the charging case. Then press and hold the setup button for 2 seconds. The white light is breathing.
Keep 2 earphones in the charging case. Open the charging case. Then press and hold the setup button for 10 seconds. The red light flashes twice.
Tap the setup button to view the battery capacity.
- Green light always on: battery capacity ≥ 50%
- Orange light always on: 50%＞battery capacity ≥ 20%
- Red light always on: 20%＞battery capacity
- Incoming call: double tap - answer the call | press and hold - reject the call
- During a call: double tap - hang up
- Music: tap - play/pause | double tap the left earphone - previous track | double tap the right earphone: next track
- Game or music: tap the earphone for three times - switch the earphone mode
- ANC, leak through or normal mode: press and hold - switch the earphone mode
- For a Blackshark phone: go to Shark Space to configure your earphones.
- For a non-Blackshark phone: please scan the QR code to download the app, and configure your earphones.
Contents: Earphones, Charging case, USB-C cable, 2 pairs of earplugs (small and large), Quick start guide
Earphone name: Black Shark JoyBuds Pro
Earphone model: BE20 | Charging case model: BE20C
Connection method: Bluetooth 5.2 | Charging case charging port: Type-C
Earphone battery capacity: 58mAh | Charging case battery capacity: 420mAh
Charging case rated input: 5V
Please read all the safety information below carefully before using your device.
Avoid hearing damage
Using the earphones at a high volume for a long time may cause permanent hearing loss. To reduce this risk, keep the volume at a safe and comfortable level.
- Keep the device and all accessories away from children. Do not allow children to play with, chew, or swallow the device or any of its accessories to avoid the risk of choking or suffocation.
- Use this device within the temperature range of 0°C - 35°C, and store this device and its accessories within the temperature range of -20°C - 45°C. The device may be damaged beyond the temperature range.
- Do not disassemble or modify the device and its accessories on your own.
- Dispose of this device, the battery and accessories according to local regulations. They should not be disposed of in normal household waste.
- Battery:
- Do not disassemble, hit, or crush the battery to avoid battery leaks, overheating, or explosions.
- Do not short circuit the battery to avoid overheating, burns, or other personal injuries.
- Do not place the battery in high-temperature environments. Overheating may cause an explosion.
- Do not burn the battery to avoid fire or explosion.
- In case of deformation, stop using the battery immediately.
- If your device is provided with a built-in battery, do not attempt to replace the battery by yourself to avoid damaging the battery or the device.
- Observe any laws and rules that restrict the use of earphones in specific cases and environments.
- Do not use this device in any environment where your full attention to your surroundings is required, such as driving, cycling and so on.
- This device may cause medical equipment to malfunction. Therefore, follow all rules and regulation of hospitals and health care facilities. Do not use your device in prohibited areas. Some wireless devices may affect the performance of hearing aids and pacemakers. Consult your service provider for more information.
- Pacemaker manufacturers advise keeping a minimum distance of 15cm between a mobile device and pacemaker to prevent potential interference. It is recommended to hold the device opposite the pacemaker, and not to carry the device in your front pocket.
- When not in use, please store the earphones back in the charging case.
Correctly dispose of this product.
This icon indicates that this product should not be disposed with other household wastes throughout the EU. To prevent the environment or human health from being damaged due to uncontrolled waste disposal, recycle responsibly to promote the sustainable reuse of material resources. To safely recycle your device, use return and collection systems or contact the retailer from whom you purchase the device.
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or changes to this equipment. Such modifications or changes could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC ID: 2A2ZHBE20
Hereby, [Blackshark Technologies (Nanchang) Co., Ltd.]
declares that this equipment is in compliance with Electromagnetic Compatibility Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at
https://global.blackshark.com.
Manufacturer: Room 815-1, Floor 8, Block A, Huajiang Building, No. 1 Tsinghua Science Park, No. 299, Yupingdong Street, Nanchang Economic and Technological Development Zone, Nanchang City, Jiangxi Province
EU-Representative: Triskelion Technology SL
Address: Paseo de la Castellana 77, ed wework, 28046, Madrid, Spain
Contact Email: info.eu@blackshark.com
For warranty information, please visit https://global.blackshark.com.
Join Black Shark at global.blackshark.com
Like us on Facebook at facebook.com/BlackSharkGlobal
Follow us on Twitter at twitter.com/blckshrk_global
Copyright © 2022 Blackshark Technologies (Nanchang) Co., Ltd. All Rights Reserved.
All illustrations in this guide are for your reference only. The actual device may vary. If there is any inconsistency between this guide and the description on the official website, please refer to the description on the official website. BLACK SHARK may update this guide without prior notice. Changes will be incorporated into new editions of this guide.